AI voice agents are changing phone support by cutting down delays between...

https://wiki-saloon.win/index.php/ElevenLabs_AI_Call_Center_Agents_%E2%80%93_What_Should_I_Evaluate%3F

AI voice agents are changing phone support by cutting down delays between speaking and responding, known as end-to-end latency. They also let callers interrupt the agent with barge-in, making conversations smoother and faster