Budtender Knowledge Decay When Refresher Training Is Needed
https://sergiobkhk634.clearhavendigest.com/posts/how-budtenders-can-use-digital-menus-to-guide-better-choices
Knowledge decay is normal when a task is rare, a policy changes, or an employee stops using a skill regularly. The goal is to make the customer experience easier without sacrificing accuracy, privacy, responsible service, or compliance