How a $35M E-Commerce Brand Fixed Customer Support Chaos with a Sourcing-Led Platform

https://www.bookmarking-keys.win/how-a-2-3b-private-equity-firm-with-18-portfolio-companies-hit-a-crm-decision-gridlock

How a Growing Retailer Lost Control of Vendor Support and Customer Experience In year three, Maven Home - a fictional but realistic $35 million online home goods retailer - started seeing a steady rise in customer complaints tied to