Intechhouse Reveals How Service Guarantees Become Paper Promises
https://www.social-bookmarkings.win/how-a-10m-logistics-company-bet-on-seamless-integration-and-woke-up-to-a-patchwork-stack
Intechhouse Finds Many Service Guarantees Fail When You Need Them Most The data suggests companies are relying on guarantees that rarely pay off