Negative reviews can sting, but how you handle them defines your brand’s...

https://www.bookmark-xray.win/building-genuine-trust-starts-with-how-you-handle-feedback-when-a-bad-review

Negative reviews can sting, but how you handle them defines your brand’s integrity. This guide breaks down the "fact vs. opinion" test to identify removable feedback. Learn why capturing screenshots and timestamps is vital for documentation