Voice AI can mix up answers when it mishears input or relies on faulty data....

https://technivorz.com/how-do-i-design-a-spelling-alphabet-that-works-on-narrowband-phone-audio/

Voice AI can mix up answers when it mishears input or relies on faulty data. Catching errors early means fewer frustrated callers and faster fixes. One solid way? Use readback for order IDs—have the AI repeat what it heard before completing orders