Voice AI can slip up by misunderstanding orders or guessing wrong answers. A...

https://www.bookmarkingtraffic.win/voice-ai-can-get-answers-wrong-when-it-mishears-or-guesses-what-you-meant

Voice AI can slip up by misunderstanding orders or guessing wrong answers. A practical way to catch mistakes before they reach customers is using readback controls—like repeating order IDs back to callers for confirmation