Voice AI sometimes misses the mark because it mishears or misunderstands...

https://zaneznae304.lucialpiazzale.com/how-many-retries-should-a-voice-bot-allow-before-handing-off-to-a-human

Voice AI sometimes misses the mark because it mishears or misunderstands details like order numbers. A simple way to catch errors is having the system “read back” order IDs before finalizing